Santa’s hear is a fun way to create memories around Christmas and share experiences with your child. Users can record a unique message, and play it back on Christmas Eve to create an experience for your children as though Santa was in your house delivering presents.
Information We Collect
What You Directly Provide Us
For you to create a basic account, you will need to download our app (available here) and create a PIN security number for accessing the app. This PIN is only stored on your device, we do not copy or store that information.
Information We Collect When You Contact Us
Whenever you have a question for our helpful Support team, just head over towww.santashear.com/support. Of course, when you contact the Support team or communicate with us in any other way, we’ll collect whatever information you volunteer. For instance, if you submit files, screenshots or any other materials to us through our websites, we will collect what you give us.
How We Use Information
What do we do with the information we collect? The short answer is: Provide you with an amazing experience that we relentlessly improve. But we do a lot more as well, such as:
Provide and deliver the products, services, and functionality that you request, process transactions, and send you related information;
Communicate with you. That means just what it says; we may send you marketing communications on behalf of us or other companies; respond to your support requests and questions; provide customer service; and send you technical notices, security alerts, and other informational messages;
Monitor and analyze trends and usage;
Develop, improve, and refine products, services, and functionality;
Carry out any other purpose for which the information was collected.
Where Information Is Processed
Santa’s Hear is based in Australia. Although we welcome users from all over the world, keep in mind that no matter where you live or where you happen to use our Services, you consent to the processing and transfer of information in and to Australia. and other countries. We want you to know this because the laws of the Australia and those of other countries where your information is processed might not be as comprehensive or protective as laws in the country where you live. And while you’re in another country, know that your information may be made available to government or law enforcement requests.
How We Share Information
Here’s the type of information we may share about you:
We may share information about you with service providers who perform services on our behalf.
With respect to jointly offered Services or functionality or services offered separately by other companies through our Services, we may share information about you with business partners to provide the Services and functionality you request and to communicate with you about those Services;
We may share information about you in response to legal process or a request for information if we believe disclosure is consistent with, or required by, any applicable law, rule, or regulation; to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property, and safety of us, our users, or others; or in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
The Services may also contain third-party links or be a co-branded or third-party-branded Service that’s being provided jointly with or by another company. By going to those links or by using a co-branded or third-party-branded Service, you may be providing personal information directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our Services.
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